Global Frame Relay provides point to multipoint international connectivity and is provided in partnership with Cable & Wireless.

The service

A cost effective solution, Global Frame Relay is an international, end-to-end managed data networking service carrying data at rates of up to 2Mbit/s. It facilitates high-speed network connectivity and data-intensive transactions between LAN-LAN and client-server workgroups globally. It is the service of choice for ’bursty’ or fluctuating traffic patterns generated by data applications like e-mail, file transfer, imaging database access, data warehousing, CAD/CAM, on-line inventory control/order processing and intranets. It offers you a scalable solution to meet your changing needs.

Each site requires only one connection into one of our global data nodes instead of a connection to every other LAN. The service is available in hundreds of locations around the world, via fixed links of between 64kbit/s and 2Mbit/s, depending on location.

Data is exchanged between sites via permanent virtual connections (PVCs) pathways through the network between each site. Batelco agrees to a sustained throughput of data known as the Committed Information Rate (CIR). The total of all CIRs can be up to 75% of the connection speed. The Extended Information Rate (EIR) for each PVC is the amount of data that will be delivered if demand ’bursts’ above the limit established by the CIR, as long as network capacity is available.

Key Benefits
	Wide global reach: Extensive geographic coverage for convenient and comprehensive service.
	Flexibility: Global Frame Relay is available at various bandwith and access port speeds dependent on your business requirements. The service is designed to carry fluctuating traffic levels and can cope with peaks when they arise without compromising performance.
	Convenience and single point of contact: One-stop shopping offers ordering, flexible billing, contracts and problem resolution in multiple formats all from the same point of contact.
	Cost effective: Charges are based on a fixed amount, as opposed to being usage based, so it allows you to manage your costs more effectively.
	World class support: Supported and managed in conjunction with a world-class solutions provider (Cable & Wireless).

Key Features
	Round the clock support: Regional Service Management Centres provide global support with multi-lingual facilities, which operate around the clock to ensure the reliability of the service.
	Resilience: PVCs automatically use alternative routes through the network if one route is disrupted.
	Virtual network: Enabling you to easily modify your service, depending on your business need.
	Seamless integration: Both symmetric and asymmetric connectivity is supported and Global Frame Relay is designed to allow seamless integration with the Global Asynchronous Transfer Mode (Global ATM) network to facilitate future expansion. This allows your network to grow as your data requirements do.
	Scalability: New sites can be added to your Global Frame Relay when necessary, offering ultimate flexibility and scalability.
	Global managed router service: An additional value added service, in which Batelco will provide your business with routers and connectivity. Batelco can also manage your routers, which increases the reliability and speed of responding to any faults.
	Global switch based reporting: An additional value added service in which Batelco will provide you with a web based interface which allows you to view the status of traffic on your network in real-time.

Contact us
For further information please contact us on +973 17 88 11 44 to speak to your account manager or visit www.batelco.com
PO Box 14, Manama, Kingdom of Bahrain.

Batelco is continuously developing its products and services for its customers. This document is for guidance only and does not form part of any contract. It is subject to change without notice.