Fair Use Policy (FUP)

Batelco's Fair Use Policy (FUP), was introduced to make sure all customers get fast and reliable Broadband services and to give customers control over their access speeds and monthly payments.

All packages come with unlimited free usag but, different access speeds are applied after reaching the different threshold levels associated with each package. However don't worry. even if you reach 100% of your threshold, we won't charge you excess download fees. Instead, we will simply slow down your connection as listed below until the start of your next billing month.

• For Broadband 256k package, speed will be throttled to 128 kbps after exceeding the 2 GB monthly threshold limit.
• For Broadband 512k package, speed will be throttled to 128 kbps after exceeding the 8 GB monthly threshold limit.
• For Broadband 1Mb package, speed will be throttled to 256 kbps after exceeding the 15 GB monthly threshold limit.
• For Broadband 2Mb package, speed will be throttled to 256 kbps after exceeding the 25 GB monthly threshold limit.

Customers may re-set their service to it's maximum speed, by selecting any of the following options:

A- Unlimited usage with Maximum Speed:

Optional choice for those customers who wish to continue at the maximum applicable speed once the above Fair Usage Policy applies. Extra Usage at maximum speed will be charged at the rate of 10 fils/MB

B- Unlimited usage with self Control:

Optional choice for those customers who wish to continue at the maximum applicable speed once the above Fair Usage Policy applies. Customers can go for up to BD 10 extra over their monthly rental based on the rate of 10 fils/MB for extra usage with Maximum speed. After this all usage is FREE but at various speeds based on the package.

It would be advisable to upgrade your package to increase your threshold limit, which gives you more freedom to do the things you want, without worrying about your connection speed being throttled..