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Through Batelco e-Services : Batelco’s e-Services is a quick, easy way to pay your bills online using your credit cards. Just log on to http://www.e-services.com.bh/ and follow the simple instructions. This site also allows you to view your bills, order new services and manage your inet account, and it will keep you up to date with Batelco’s latest services and products. Currently Batelco eshop accepts AMEX, Visa and Master credit cards only. To pay online by Credit Card click here. You need to be logged in to Batelco e-Services to use this facility.

By Post : Cheque only addressed to Batelco,(UR22) P.O. Box 14, Bahrain.  All cheques should be crossed and payable to Batelco. Please write your telephone number and invoice number on the back of the cheque.

 

By phone : You can pay your bills over the phone using your credit cards by calling Batelco’s Customer Care Service line. Just follow the simple procedure:

Dial 17 88 11 11
Select language
Enter "2" to pay
Enter your telephone number followed by "#" key
Enter your C.P.R or C.R. Followed by "#" key
Enter your credit card number followed by "#" key
Enter the 4- digit expiry date
Enter the Amount you want to pay in BD followed by " #" then enter the fils.

Through the Banks : Either cash, cheque or through the ATM machines at any branch of the following banks : Al-Ahli Commercial Bank - Arab Bank* - Bahrain Islamic Bank - Bank of Bahrain & Kuwait - British Bank - National Bank of Bahrain - Standard Chartered Bank - The Bahraini Saudi Bank* - Citibank.

Al Shamil Bank customers and Bank of Bahrain and Kuwait customers can pay, check their phone bills, and update their information at the bank

*Payment through ATM is not available

Note : Arrangements have to be made with your bank to effect payment through the ATM Network - application forms are available from your bank.

In Person

Through our  Customer Service centres and retail shops located at:

 

 
  • Seef Mall
  • Al Alawi Mall
  • Budaiya
  • Hamad Town
  • Bahrain Mall
  • Bahrain International Airport
  • GOSI Commercial Complex
  • Batelco Commercial Complex
  • Muharraq
  •  Isa Town 
  • East Riffa

 

 

Quickserve Machines:

These easy-to-use machines allow you to pay your bills, refill your pre-paid services and buy pre-paid vouchers using your Credit and ATM cards. Just follow the simple Instructions on the touch screen. you’ll find Quickserve Machines at the following convenient locations.

 
  • Al Alawi Mall
  • Al Ali Mall
  • Alba
  • Aljazeera Supermarket- Zinj
  • Arabian Gulf University
  • Awali Club
  • Bahrain Defence Force
  • Bahrain Exhibition Center
  • Bahrain Mall
  • Batelco Diplomat Building
  • Batelco Service Centre- Bahrain Airport
  • Batelco Service Centre- Batelco Commercial Complex
  • Batelco Service Centre- GOSI
  • Batelco Service Centre-Isatown Complex
  • Batelco Service Centre- Muharraq
  • Batelco Service Centre- Riffa
  • Batelco Hamala Office
  • Budaiya Post Office
  • Dana Mall
  • Directorate of Passport & Immigration
  • GPIC
  • GRAMCO
  • Gulf Air
  • Hidd Co-operative Society
  • Jawad Food Garden
  • Lulu Centre
  • Ministry of Electricity
  • Ministry of Health
  • Ministry of Housing
  • Ministry of Labour
  • One stop Shop- A’ali
  • University of Bahrain

 

Automated Pay Machines:

You can pay your bills in cash. Just follow the simple instructions on the touch screen. You’ll find Automated Pay Machines at the following Customer Service Centres:

  • Batelco Mobile Shop- Bahrain Mall
  • Batelco Service Centre- Bahrain Airport
  • Batelco Service Centre- Batleco Commercial Complex
  • Batelco Service Centre- GOSI
  • Batelco Service Centre-Isa Town Complex
  • Batelco Service Centre- Muharraq
  • Batelco Service Centre- Riffa
  • Budaiya Post Office

Direct Debit

Direct Debit is a new facility that allows your bills to be paid automatically every month using your bank’s accounts direct deibt works.

All you have to do is fill out a form that authorises your bank to make payments at Batelco’s request. Once the bank has accepted your authorisation, your bill payment will automatically be credited to Batelco’s account from your Bank account.

This service is available to HSBC, Citibank, Ahli United Bank, National Bank of Bahrain and Bank of Bahrain and Kuwait account holders.

 
     
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