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Tips to protect your email account from Phishing & SPAM

    1. Secure your computer: 

    1. Use strong passwords for both your inet and email accounts:  

      1. Passwords should be at least eight characters in length, combine numbers and letters, and not include commonly used words. 

    2. To change your passwords, do either: 

      1. Go to www.e-services.com.bh
      2. Go to www.inetmail.com.bh
      3. Call the Helpdesk on 196 (Residential Customers)
        Or 17 881177 (Business Customers). 

    3. Change your passwords periodically. 

    1. Avoid saving email account passwords in your Email client (e.g. Outlook) 

    2. When using a shared computer, do not save any passwords and make sure you log out when you are done. 

    2. Make sure to: 

    1. Install reliable Antivirus and Anti-spyware software (many Antivirus programmes include anti-spyware) 

    2. Keep your antivirus regularly updated. 

    3. Setup a personal Firewall software (A Firewall is automatically included in systems from Windows XP onwards) 

    4. Update your Windows operating system through Automatic Update or by using Windows Update website. 

    5. Upgrade whichever browser you use (e.g. Mozilla Firefox, Opera, Internet Explorer) to the latest version. 

    6. Make sure that Anti-phishing feature is enabled

  • Example of Antivirus software is: AVIRA Free Antivirus (Click Here to download). You can also purchase Antivirus programmes such as Norton, Kaspersky and ESET Nod32 Trend Micro.

  • Examples of Anti-spyware are:- Spyware Terminator, Spybot and AVG Anti-spyware. 

    3. Secure your computer: 

    1. Avoid opening emails from unknown senders or the ones having strange, unrelated subjects. 

    2. If you see in a website or in an email something that seems too good to be true, then it most probably is not true.

    3. Do not download executable file attachments (e.g. ends with .exe, .com, .bat, .src, .lnk, etc..) and you should not open Office documents before scanning them with an antivirus, as they may contain malicious macros embedded. 

    4. Avoid visiting websites promoting some illegal or unsolicited content (e.g. hacking, crack, warez websites). Such websites include dangerous scripts in their pages that can install malicious components on your computer. 

    5. Use P2P (person to person) file sharing networks with high caution. These networks are major sources of distributing bogus files, viruses, worms, Trojan horses, and spyware. 

    6. When receiving emails that suggest some urgent action should be taken from a seemingly legitimate source (e.g. your bank), these emails may be phishing attempts. You should be careful, most companies will never ask for your password or your credit card number. Avoid following the links inside the email body and visit the company’s official website instead to check or call the company directly. 

    7. If you receive an email from someone you know but having unexpected email content or attachment/s, then this email might be sent to you by some viruses, worms or scammers. If you are in doubt, just call this person to find out