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Customer Services |
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| Service Name |
Contact Number |
Fax |
Timing |
Mobile & Fixed line helpdesk
Email: 196helpdesk@btc.com.bh
|
196
+97339611196
|
+973-17251725 |
24hrs / 7days |
Internet helpdesk (residential)
Email: helpdesk@batelco.com.bh
|
196
+97339611196 |
+973-17919191 |
24hrs / 7days |
Tele-ordering
Email: telpro@btc.com.bh
|
196
+97339611196 |
- |
24hrs / 7days |
Billing disputes
Email: dispute@btc.com.bh
|
196
+97339611196 |
- |
24hrs / 7days |
Bill enquiry & Payment
|
196
+97339611196 |
- |
24hrs / 7days |
Suggestions and any other requirements (Consumer)
Email: ccc@btc.com.bh
|
196
+97339611196 |
+973-17251725 |
24hrs / 7days |
Fixed line, ISDN & PBX fault reporting
|
121
|
- |
Saturday -Thursday
7am - 7pm |
Directory Inquiry
|
181 |
+973-17259302 |
24hrs / 7days |
International call Inquiry
|
191 |
- |
24hrs / 7days |
International call assistance
|
151 |
- |
24hrs / 7days |
Local call assistance (Collect call)
|
100
|
- |
24hrs / 7days |
Maritime call booking
|
+973-17252047
|
- |
24hrs / 7days |
Telegram service
|
+973-17881131 |
- |
24hrs / 7days |
Telex enquiries (via telex)
|
194 |
- |
- |
Telex connection (via telex)
|
104 |
- |
- |
Internet business helpdesk
Email: inetda@batelco.com.bh
|
+973-17881177
|
+973-17919191 |
Saturday -Thursday
7am - 7pm |
Business customer service centre
Email: biz@batelco.com.bh
|
+973-17881144
|
+973-17536999 |
Sunday - Thursday
7am -3pm |
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