Batelco

Batelco today provides international roaming services to all its mobile customers. One of the major advantages of GSM technology it allows the use of the customer’s own GSM subscriber number when travelling outside the operator network or country

Roaming Tips

Currently, Batelco customer can roam with over 450 international operators worldwide for more than 900 roaming services:
Click here for complete list
Click here for roaming charges

Roaming with Mobile Postpaid

How to make calls

To make a local or international call while in roaming, you should dial in the same way as local users in that country would do. If you want to make an international call but do not know the International Access Code of the country you are visiting, you may enter ’+’ which all GSM networks will automatically translate into the relevant International Access Code.

Roaming Call Charges
While traveling abroad and using your Batelco SIM card, you will be liable for call charges in the following cases:

Outgoing calls
The visited GSM network operator will charge you their standard roaming tariff, be it local, long distance or international. The charges worked out by the visited operator are then sent to your home operator (Batelco). These charges + Batelco markup (service charge) are converted into your telephone bill which you receive in Bahrain.

Incoming calls
When receiving incoming calls while roaming; you will be charged Batelco standard IDD rates from Bahrain to the country where you receive the call. Some operators have additional charges for incoming calls; these charges will be added to the call rates.

Batelco World Freedom
Enjoy free incoming calls while roaming with selected partners in Europe, Africa and the Middle East including Saudi Arabia, Jordan, Iraq and Sudan. (More info)

Roaming with Mobile Prepaid

Outgoing Calls

Now Two Way Roaming for Mobile Prepaid is available for Batelco prepaid customers

Click here for complete list with charges

• Call back home (Bahrain)
• Call local numbers in the visited country
• Receive calls from any destination (local or international)
• Receive SMS

Incoming Calls

As a prepaid customer you can receive calls & SMS while roaming over 450 International operators in more than 140 countries world wide. You will be charged Batelco standard IDD rates from Bahrain to the country where you receive the calls; some operators have additional charges for incoming calls; these charges will be added to the call rates.

All roaming charges for outgoing and incoming calls will be directly deducted from your call credit balance.

GPRS/MMS Roaming With Mobile Postpaid

GPRS Roaming is a new technology that provides customers with a continuous wireless connection to data networks allowing customers to access their favourite information and entertainment services on application such as WAP, Internet access, MMS and any other data service back home while roaming.

Click here for complete list
GPRS roaming charges:

Inbound roamers (other customers roaming in Batelco network):
BD 0.050 fills per 10 Kilobytes at all times
Increments per 10 Kilobytes

Outbound roamers (Batelco customer roaming abroad):
Visited operator GPRS roaming tariffs + Batelco markup (service charge)

BatelcoUnified Local Data Roaming:
Enjoy the unified local data while roaming with selected partners at the rate of BD 0.600 per MB.

1. Saudi Arabia (Mobily – STC)
2. UAE (Du)
3. Oman (Oman Mobile – Nawras)
4. Kuwait (Wataniya – VIVA)
5. Qatar (Qtel)
6. Jordan (Umniah)
7. Yemen (Sabafon)
8. Egypt (Mobinil)
9. United Kingdom (O2)
10. Spain (Telefonica Moviles Espana)
11. Czech Republic (O2)
12. Ireland (O2)

Useful tips while Roaming
If your SIM card is blocked, damaged or lost, or if you have any other problems, please contact Batelco Mobile helpdesk on +97339611196. We are available 24 hours a day to assist you. Alternatively, for inquiries about your visited network, please call the visited operator helpdesk.