Conference call etiquette
Always remember to..
Introduce participants on both sites with a little chat.
Ask the host to introduce meeting participants at the start of the call.
Maintain eye contact with the camera.
In a large or multipoint meeting, nominate a chair person at each site, enabling all sites to participate in the discussion.
You should treat a conference call like any other meeting and agree on an agenda prior to or at the beginning of your call.
Do not whisper and be aware of your body language.
Do not tap microphones or move them around and be careful not to shuffle papers near them.
Introduce yourself when speaking and encourage participants to do the same.
Be sure to keep your mobile phone a few feet away from your telephone as it can create a 'hum' when active.
At the end of your call, summarize the key actions and agree the next meeting date and time.
Set-up Recommendations:
When renting out Batelco Video Conferencing Point Solution, please follow these instructions:
Always do a test call beforehand, to make sure equipment is compatible and both destinations lines are working fine.
Arrive approx 15 minutes before the start to familiarize yourself with the environment.
Always double check time zones and confirm with all parties.
Set the agenda for the meeting in advance and distribute any documents or visual aids.
Prepare any presentations beforehand.
Please insure the following at your conference room:
Camera angles:
All the participants appear on screen.
Not too close in or far away.
Leave about 10% headroom.
Clothing: Avoid bright colors and patterned clothing.
Conference Room:
Consider the background color, as with clothing neutral colors works well,
Remove any distracting background pictures.
Avoid rooms without carpets which can create echoes.
Lighting:
Up lighting is best and should be in front of the participants.
Beware of the camera position with regard to windows.
and please... just give a smile as you disconnect the call |
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