Contact us

 

As a Batelco valued customer, we are happy to help you with your enquiries and requests at any of our below contact channels.

Manage your Batelco lines or pay your bills

Visit a store near you

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Click here to access our

Store finder and opening times

Sales and Product Enquiries

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Chat with us on our WhatsApp Channel(32111888) for a range of consumer products.

Need help or Support?

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Call our Help Desk on 196 or Live chat with us.

Click here to report faults & complaints

Other

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Call 151 to Enquire about area and international dialing codes

Dial *888# to access quick services

Batelco Headquarters Address 

Building 1095, Road 1425, Block 1014

P.O.Box 14

Hamala Bahrain 

Business

Business Support 

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Call 101 to report your fault and get live fault troubleshooting, with instance escalation to field engineers

Email Us on smc@btc.com.bh Or Live chat with us 

Business Enquiries and Sales 

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Call 101 regarding any enquiries about our services, billing, Complaints, pending order statuses, requests for new services or service enhancements.

Email Us on ecc@btc.com.bh

Sharaf DG Business Center​ 

Bahrain City Centre

Building 2758, Road 4650, Block 346, Sh. Khalifa Highway, Manama

Sharaf DG

The Avenues Business Center​ 

The Avenues Mall

Central Market 3977, Road 4660, Sea Front 346, Manama

Global

Our expert team welcomes your enquiries and looks forward to assist you. 

FAQs

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