FAQs

• What is a BMW Group Plan?

  A BMW Group Plan turns your new BMW Group into a smartphone on wheels: You can simply use your mobile number in the vehicle with your entire data allowance.

• What do you need to sign up for BMW Group Plan?

  To sign up for a BMW Group Plan, you need a Postpaid plan under Batelco, eServices account and download My BMW App.

• Are there any additional charges to activate the BMW Group Plan service?

  There is a monthly subscription of BD 7.7; which includes 20GB free data, 200 local minutes and unlimited social media.*

  *Fair usage policy applies.

• How can a customer activate a BMW Group plan?

  The customer can activate the service by downloading My BMW App and request for an eSIM from the Batelco mobile app.

• Can I use the service in different BMW Group vehicles?

  The plan is automatically linked to the customer’s BMW Group ID. This allows the customer to use all functions in any compatible BMW Group vehicle.

• Does roaming work with the BMW Group plan?

  Roaming option is not applicable at this time.

• How can I receive a call in the vehicle?
  • Once the customer receives an incoming call, the call goes to the device(s) and the vehicle at the same time.
  • The customer can choose which option to take the call from, once chosen, the other device(s) will go silent.
  • During a call, the customer cannot be reached by phone on any other device, the customers mobile settings for call waiting or call forwarding will take effect.
• What are the requirements to activate the plan?

  The vehicle must meet the following requirements:

  • Connected Drive & Operating System 8 and higher.
  • Personal eSIM (SA 6PA).
  • Teleservice (SA 6AE).
  • Series 7 2023 Model.

  By June 2023, all BMW Group series will support the feature in Bahrain.

• How can a customer activate a BMW Plan service?
  

  

  

  

  

  

  

  

  

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