Jawaher Gift Card

FAQs

• What is the Jawaher Gift Card?

  The Jawaher Gift Card is a prepaid voucher that can be used across Batelco services, including bill payments, prepaid recharges, and device purchases.

• Where can I buy the Jawaher Gift Card?
  • Digital Gift Cards: Available through the Batelco mobile app
  • Physical Gift Cards: Available at Batelco retail shops
• What denominations are available?

  The Gift Card is available in the following denominations:
  BD10, BD20, BHD 50, BD80, BD100, and BB200.

• How will I receive the Gift Card?
  • Digital cards: Delivered instantly via SMS or email
  • Physical cards: Provided at the retail store upon purchase
• How do I redeem the Gift Card?

  You can redeem the Gift Card by entering the voucher code through Batelco’s digital channels when:

  • Paying your bill
  • Recharging prepaid credit
  • Purchasing devices
• Can I use the Gift Card partially?

  Yes, the Gift Card supports partial usage. Any remaining balance can be used later until it expires.

• Can I use multiple Gift Cards in one transaction?

  No, only one Gift Card can be used per transaction.

• What is the validity of the Gift Card?

  The Gift Card is valid for 12 months from the date of purchase.

• What happens if the Gift Card expires?

  Expired Gift Cards cannot be used, and any remaining balance will not be refunded.

• Can I transfer or gift the card to someone else?

  Yes, you can share the Gift Card with others by sending them the voucher code.

• Can the Gift Card be exchanged for cash?

  No, the Gift Card is non-refundable and cannot be exchanged for cash.

• What should I do if I lose my Gift Card code?

  Batelco is not responsible for lost or stolen voucher codes. Please keep your code secure at all times.

• Can non-Batelco customers use the Gift Card?

  Yes, non-Batelco customers can use the Gift Card; however, redemption must be completed through Batelco channels.